Professional Development

Learn how to manage up and across, build trust with peers, communicate with your boss, and expand your influence beyond your direct reports from leadership expert Kristen Harcourt.

Your 1:1 starts in five minutes. You open the doc where you’ve to jotted down notes over the course of the month so you’ll have something to trigger your memory before the actual conversation. It’s unfortunately sparse.

Right before you have to say something hard, something shifts. Your stomach tightens. Your mind starts bargaining. "I'll handle it next week. It's probably not that big a deal." That's not procrastination. That's your brain working exactly as designed.

Most conversations about integrity focus on big, visible choices. But there's a quieter kind of integrity gap — one built entirely from small, well-intentioned commitments you made and didn't follow through on. Here's how to recognize it and close it.

Leadership wisdom doesn't only come from business books and management frameworks. Here are three lessons drawn from Dr. Joel A. Davis Brown's research into LGBTQ+ community values — and what they reveal about what people want most from their leaders.

Even after years of studying difficult conversations, I still don’t like having them.

I was in a meeting where we were discussing something big and broad. Exploring possibilities, or at least that was the intention. Then one person said, "If we do this, here's what I think we should do." And that was it. The next 45 minutes were a debate about their idea. Not about whether we fu

I was in a meeting a few months back when a senior leader started questioning everything about a project. Every question landed on the project lead like an accusation, and every answer came back a little more defensive, a little more animated. He was trying to prove the team had thought of everythin

Many managers want to empower their teams, but in practice, they end up becoming the answer machine.

There’s a moment many managers know well. You rehearse a difficult conversation over and over in your head, promising yourself you’ll finally address the issue this week. But when the moment comes, you hesitate.

A few weeks ago, I was working on a tricky email to a client. Something about it wasn't sitting right, so I dropped my draft into an AI tool and asked it to make the message clearer. Within seconds, I had a polished version back. Clean, professional, totally usable.

A few months ago, a team lead I work with told me her best performer had just given notice. She was stunned. The workload was reasonable. There was no big crisis. The person had been steady, capable, the one everyone leaned on.