
Person, Process, or Promise: The Feedback Framework You're Missing
It's Thursday afternoon, 4:47. You're refreshing your inbox for the fourth time in ten minutes because a report was supposed to land today, and you have a client call tomorrow at 10:00 AM. Nothing. So you start writing a message in your head, and it isn't the nicest one. Somewhere in there, a little voice says what you've been thinking for a few weeks now: they just don't care.











