Meetings are an essential activity for teams. Yet, with questions and information coming at you from every direction, and the desire to be responsive to your team members’ needs, managers don’t always have the time or energy to make them engaging, productive, and valuable for everyone involved. I conducted an on-air coaching session with Jill Molee, Director of Counseling & College Advisor at CollegePrep360, to explore strategies for transforming meetings into high-impact sessions.
Jill manages a fully remote team of 14 client-facing professionals, which presents unique challenges in fostering engagement, participation, and efficiency in meetings. Through our conversation, we uncovered key insights that any manager can use to enhance their meetings.
Establishing a Clear Meeting Structure
One of Jill’s key strategies for running effective meetings is having a well-defined structure. She follows a consistent format that begins with housekeeping and urgent updates to address time-sensitive matters. She then moves on to tracking and follow-ups, reviewing action items from previous meetings to ensure accountability. Finally, she encourages open discussions where team members bring up concerns or challenges, fostering a sense of collaboration and thought partnership. This structured approach helps meetings stay focused and ensures that essential topics are covered without veering off track.
In addition, the team uses a Google document to track issues and topics of discussion. Anyone can add to it prior to the meeting, ensuring those items are added to the agenda. This collaborative approach to the agenda generates greater buy-in and participation for the meeting.
Saving Non-Urgent Topics for Meetings
Jill also recognized that her habit of responding to every question and request immediately was leading to inefficiencies. To address this, she trained her team to prioritize asynchronous communication by saving non-urgent questions for scheduled meetings rather than handling them via email or chat. This shift reduced disruptions and helped create a more structured workflow.
Managers looking to implement this strategy can create a “parking lot” document where team members log questions for future discussion. An important step for this strategy to be successful is establishing clear guidelines on what qualifies as urgent and what can wait. This way, team members will feel confident in the process which will further streamline communication and foster autonomy among employees.
Clarifying the Purpose of Each Meeting
A common issue for many meetings is a lack of clarity regarding their purpose. Jill realized that some of her meetings became a mix of various topics, making it difficult to maintain focus on the original intent. To solve this, she clearly defined the purpose of each meeting type. For example, her counselor meetings were focused on team-wide collaboration, while her college list office hours were reserved solely for discussions related to college list development. By reinforcing these distinctions, she streamlined discussions and ensured that team members came prepared with relevant topics.
To further reinforce the meeting purpose, try naming each of your meeting types and including a clear objective statement on every agenda. For example, instead of having “team office hours” have “College List Office Hours.”
It’s also important to end sessions early when all necessary and relevant discussions have concluded. This will preserve the focus of the meeting, further ensuring there is clarity and efficiency to recurring meetings.
Addressing Attendance for Optional Meetings
One of the challenges Jill faced was that some team members, especially contractors, never attended the optional weekly office hours. While these sessions were not required, Jill hoped each person on her team would attend occasionally, perhaps once per month. To encourage participation, she emphasized the long-term benefits of attending, such as professional development, networking, and knowledge-sharing.
When structuring optional meetings, it is important to differentiate between truly optional and optional with an expectation for occasional participation. For those where participation is occasionally expected, reframe these meetings as valuable opportunities rather than low-priority events.
High Impact Meetings Are Possible
Jill has intentionally worked to improve the effectiveness of her meetings and has demonstrated that small but intentional adjustments in how meetings are structured and facilitated can make a significant difference. By clarifying meeting purposes, setting communication expectations, encouraging participation, and fostering team cohesion, managers can turn gatherings from dull obligations into dynamic and valuable , high impact meetings.
Keep up with Jill Molee
- Visit College Prep 360 here
FREE PDF: 2 Strategies for Assessing and Improving Your Meetings
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